Cart

Your cart is empty

Billing Terms and Conditions

Last Updated: October 26, 2026

These Billing Terms and Conditions explain how Elra Casa handles payments and billing for every order placed on our store.

Accepted Payment Methods

We want checkout to feel simple and secure, so Elra Casa supports a range of trusted payment options:

  • Credit and debit cards: Visa, MasterCard, American Express
  • PayPal
  • Afterpay (where available)
  • Apple Pay and Google Pay
  • Bank transfers (bulk orders only; please contact us for details)

All payments are processed in United States Dollars (USD).

Payment Processing

  • Full payment is required at the time of purchase.
  • Orders are not processed or shipped until payment has been received in full.
  • If a payment is declined or does not go through, the order will not be confirmed.

Pricing and Currency

  • Every price shown on elracasa.com is listed in United States Dollars (USD).
  • Prices may change at any time without prior notice.
  • Any applicable taxes, duties, or shipping fees are calculated and shown at checkout.

Secure Payment Processing

  • Elra Casa protects your personal and payment information with SSL encryption and trusted payment gateways.
  • We never store or have access to your full card or payment details.

Refunds and Chargebacks

  • Refunds are issued according to our Return and Refund Policy.
  • Unauthorized or fraudulent chargebacks will be investigated and disputed.
  • If something looks wrong with a charge, please reach out to us first at info@elracasa.com so we can sort it out quickly.

Fraud Prevention

  • Elra Casa may cancel, refuse, or hold any order that appears fraudulent or unauthorized.
  • We may ask for additional identity verification on high value or flagged transactions.

Changes to This Policy

We may update these Billing Terms and Conditions at any time. Any update will appear on this page along with a revised Last Updated date, so we recommend checking back from time to time. Continuing to use our website after a change means you accept the updated terms.

Contact Information

Store Address: 32-11 Southern Drive, Fair Lawn New Jersey 07410, United States
Store Email: info@elracasa.com
Store Phone: +15512222758
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.